The role of a Support Coordinator is to connect participants with an NDIS plan to supports and services in the community. Our role as Coordination of Supports is to compliment your life and help put your NDIS plan into action! … Manage those resources effectively to get the best outcome from your plan. As a Support Coordinator you can assist participants to understand how they will engage and participate in NDIA processes. A Support Coordinator’s role is not to act as an advocate in NDIA processes or other relevant processes:

  • Assistance to strengthen NDIS participants’ abilities to connect to and coordinate informal, mainstream and funded supports in a complex service delivery environment
  • This includes resolving points of crisis, developing capacity and resilience in a participant’s network and coordinating supports from a range of sources.

Supports Coordination role (the role is not a case management role). Supports coordination pathway is an end to end process across five stages:

  1. Understand community mainstream and funded supports
  2. Connect with participants/individuals
  3. Turn the NDIS plan into an action plan
  4. Link participant/individual to supports (Allied Health, funded services informal and community activities)
  5. Coach, refine and review (Coaching – manage conversations with participants/individuals to ensure quality outcomes)