The Office Team has a diverse range of experience, both in and outside the organisation. We know each individual and their families and work comfortably with a “hands on” approach to all aspects of support as and when required.

Jason Carroll

General Manager

A Townsville local, Jason has been employed in the disability industry for over seven (7) years as a Registered Behavioural Practitioner. He has experience working with complex and challenging behaviours, with a special interest in psycho-social disorders. Jason holds qualifications in Behavioural Analysis, Psychology/Counselling, Business/Finance and Community Services. Jason is a father of three beautiful girls, one little man and a very special little granddaughter. In his spare time Jason loves coaching junior basketball and sitting on the board of a local club.

Lynne Kendall

Interim Manager

Lynne has been a part of Community Connection for over 25 years as both a Board Member and the parent of an individual that receives support.

Melita Benn

Manager Finances and Shared Services

Melita commenced with Community Connection in 1995. Melita is responsible for all aspects of Community Connection’s daily operations and it’s financial affairs.

Carmel Clifford

Human Resource Manager

Carmel joined the Community Connection team in 2021.  Carmel leads the Human Resources Team across all of its’ functions with a strategic and transformational lens, ensuring a person-centred approach in all HR activities.

Peggy Campbell

Human Resource Coordinator

Peggy commenced with Community Connection in 2001. Peggy’s primary role covers all aspects of recruitment, training, and Workplace Health & Safety for the organisation.  Peggy is passionate about finding the best matched Lifestyle Assistant for the person requiring support so that they can work collaboratively towards their NDIS Goals and live their best life.

Jo-Ann Rehbein

Lifestyle Coordinator

Jo-Ann commenced with Community Connection in 2003.  Jo-Ann works closely with Individuals and families to establish an in-depth, personalised plan to assist the individual and their team to develop a meaningful and inclusive life in the community.

Margaret Baker

Lifestyle Coordinator

Margaret joined Community Connection in 2019 and brings with her over 30 years of knowledge and experience working in both the government and non-government disability sector.

She is passionate about quality service delivery and improving outcomes for people living with disability.

Jamie Evans

Lifestyle Coordinator

Jamie joined Community Connection in 2023 bringing with her extensive experience working in the Disability Sector in South Australia.  She is passionate about the industry and strongly aligns with the Values that Community Connection aspires to.  In her spare time, Jamie enjoys going to the cricket and concerts.

Madelyn McDonald

Lifestyle Coordinator

Madelyn commenced with Community Connection in 2021, initially as the Roster Coordinator.  Madelyn is a valuable member of the Office Team and has recently moved to a Lifestyle Coordinator role.

Margaret Shears

Support Coordinator

Margaret started with Community Connection in 2017 as a Support Coordinator. Margaret’s role is to provide assistance to strengthen Individuals/Families abilities to connect to and coordinate informal, mainstream and funded supports in a complex service delivery environment.

Rhonda Storen

Finance Administrator

Rhonda commenced with Community Connection in 2015.  Her role includes financial administration, payroll and all aspects of plan management.

Sheryl Ramsay

Reception Administrator

Sheryl commenced with Community Connection in early 2018 bringing with her extensive experience in administration.  Sheryl will be one of the first friendly faces you will meet when you visit the Community Connection office.

Geraldine Groves


Geraldine has a long association with Community Connection.  She can be found on reception every Monday.